Andreea leads a multi-skilled CX team dedicated to enhancing customer satisfaction and fostering brand loyalty. With a background in Market Research, she is passionate about combining data-driven insights with a human-centric approach for personalized, memorable, and meaningful experiences as well as organizational customer-centric transformation.

She is a Chartered Marketer and Certified Customer Experience Professional, learning from and contributing to local and global communities whose goal is to increase the level of CX Maturity.

Between being a WSET Level 2 qualified wine enthusiast and a trained facilitator of LEGO® SERIOUS PLAY® method and materials, Andreea believes creative, unique blends are the answer when choosing wine and delivering experiences.